Dunning & Collection Management System
Dunning & Collection Management System (DCMS) is an All in one platform that handles the end-to-end
life cycle of customers invoices and payments collection
DCMS
Main Features
System Features
- Web based, Dynamic and easy to use application
- Highly available, highly scalable and OS Independent system
- Functions, roles and pages user privileges assignment
- Seamless integration with billing
- API’s for simple integrations with other systems
Dunning
- Workflow based dunning steps
- Multi action per step
- Formula based calculation
- Multiple markets and customers
- Real-time evaluation
- Exclusion, manual validation and
Promise to Pay Functionality
Collection
- Real-time payments evaluation
- Formula based reactivation plans
- Easy to configure reactivation tree
- Customized notifications based on customer status
- Payments agreement management and monitoring
Customer scoring
- Dynamic rules for score calculation.
- On demand scoring functionality
- Categorized score cards configuration
- Automatic-Manual upgrade/downgrade for customers segment
- Freeze/Unfreeze customer score
Reporting
- Set of predefined reports
- Dynamic reporting module to build your own reports
- Scheduled reports
- Ability to export reports in multiple formats
360 Customer Overview
- Multi criteria search functionality
- Full customer profile
- Invoices and payments history
- Next actions for each invoice
- Actions timeline
We're Here To Help!
Office
Khair AlDein AlMa’ni St. #54
Amman, Jordan
Hours
S-T: 9am – 5pm
Call Us
+962 6 5357017
+962 7 79164000